Troubleshooting Common Issues (13)

I can't integrate my vehicle

Modified on Wed, 23 Oct, 2024 at 3:37 PM
I can't set my "ready by time" because the time picker is blank

Modified on Thu, 24 Oct, 2024 at 12:05 PM
I'm getting the error message "This app is no longer shared with you" when starting the app

Modified on Tue, 24 Nov, 2020 at 2:25 PM
Does the app drain my car battery?

Modified on Tue, 24 Nov, 2020 at 2:25 PM
How to handle offline hardware

Modified on Wed, 30 Oct, 2024 at 4:31 PM
I can't set up my car, because it's missing from the list in the app

Modified on Mon, 8 Mar, 2021 at 12:33 PM
I can’t find my tariff

Modified on Thu, 8 Aug, 2024 at 6:21 PM
The app doesn't recognise my car registration

Modified on Tue, 24 Nov, 2020 at 2:25 PM
Support For Multiple Cars

Modified on Mon, 25 Mar, 2024 at 4:25 PM
Why did my car charge outside of my off-peak hours?

Modified on Sun, 6 Feb, 2022 at 1:22 PM