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  • Downloading the app
  • How do I log out of the app?
  • What cars and chargers does the ev.energy platform support?
View all 17
  • Solar Charging
  • What are the different charging modes available in the ev.energy app?
  • Smart Charging on your home charger, explained.
View all 21
  • How do I close my account?
  • How to cancel your Solar subscription
  • How can I update the email address associated with my ev.energy account?
View all 4
  • I can't integrate my vehicle
  • I can't set my "ready by time" because the time picker is blank
  • I'm getting the error message "This app is no longer shared with you" when starting the app
View all 13
  • How to select your tariff
  • Why do I need to enter my energy tariff?
  • Am I losing out by being on a flat-rate tariff?
View all 10
  • How is the average cost per session calculated?
  • Why is there no cost indicated for my charging session?
  • The GB Government Energy Price Guarantee
View all 7
  • Charger Integration Guides
  • Vehicle Guides and Common Issues
  • How do I earn reward points?
  • I haven't received my reward
  • Rewards are changing
View all 11
  • New Territories
  • Release Notes

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