What do the different coloured lights on my BG SyncEV charger mean?

The status of the BG SyncEV charger can be identified by referencing the colour shown on the Halo LED indicator. See below:

Solid Yellow

Indicates unit has power but is not connected to the Sync EV Network.

Flashing Yellow

Indicates charging session has ended successfully and/or vehicle battery is fully charged.

Solid Blue

Indicates that the unit has power and is connected to the Sync EV Network

Flashing Blue

Indicates vehicle is connected and unit is awaiting instruction for operation (Scheduled start time or manual start via the ev.energy app).

Solid Green

Indicates vehicle is currently in charging program.

Pulsing Green

Indicates the unit is in scheduled charging mode.

Red

Indicates unit is in fault mode. Potential causes: 

• Charger has lost CPC (Supply Earth)
• Internal RCD has tripped
• The cable entry point drilled in incorrect location, causing damage to the PCB when the charger face was attached
• Vehicle fault