The status of the BG SyncEV charger can be identified by referencing the colour shown on the Halo LED indicator. See below:

  • Solid Yellow: Indicates unit has power but is not connected to the Sync EV Network.
  • Flashing Yellow: Indicates charging session has ended successfully and/or vehicle battery is fully charged.
  • Solid Blue: Indicates unit has power and is connected to the Sync EV Network
  • Flashing Blue: Indicates vehicle is connected and unit is awaiting instruction for operation (Scheduled start time or manual start via the ev.energy app).
  • Solid Green: Indicates vehicle is currently in charging program.
  • Pulsing Green: Indicates unit is in scheduled charging mode.
  • Red: Indicates unit is in fault mode. Potential causes: 
    • Charger has lost CPC (Supply Earth).
    • Internal RCD has tripped.
    • Cable entry point drilled in incorrect location, causing damage to PCB when charger face has been attached. 
    • Vehicle fault.