The serial number of the BG SyncEV charger is marked as ‘Charger ID’ which can be found in 3 possible locations:
In the packaging box
With all the paperwork, leaflets and manuals you should receive 2 stickers labeled as ‘EV Charger Identification’ which include the Charger ID and other important admin information.
In the BG EV Installer app
On your mobile device (iOS / Android), make sure that your Bluetooth is switched on and that the charger is powered. You should see a 9-digit code which is a mix of letters and numbers as shown below:
Inside the charger
Do this by powering the charger off, unclipping the outer face plate and unscrewing the front housing. Proceed with caution. You should see a sticker as shown below towards the bottom of the charger. It is recommended to take an image of this and keep it safe for the future. Carefully reconnect all parts of the charger back together.
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