If there are no lights on your Smart Pioneer:

Does an EV connect to the Smart Pioneer when the charging connector is plugged in? 

- If the answer is no, it’s potentially a Mains Supply Issue. 

Check that ALL RCD and Selector Switches supplying the device are turned ON.

- If yes, it’s potentially a Front Interface Panel issue. 

Arrange a Site Visit with Indra to inspect the Ribbon cable connectivity.

Read more: What do the different coloured lights on my Smart Pionner charger mean?