General

Articles Count: 7

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What is the Demand Flexibility Service and how long does it last?
The Demand Flexibility Service is a scheme run by National Grid ESO, who are the largest electri...
Can I partake in the Demand Flexibility Service with more than one provider?
No, a requirement from National Grid ESO is you can only sign up with one provider. In the event...
Why would there be blackouts this winter?
As the evenings get darker and the weather turns cold, more energy is required to light and heat...
What happens during a Flex Event?
Throughout the duration of the programme ev.energy will automatically manage charging to avoid p...
Do I have to stop using washing machines and other appliances that use lots of electricity during Flex Events?
This is not a requirement of the scheme and is completely voluntary. We recommend users only red...
How can I opt out of the programme?
You can opt out of the programme by emailing our Support Team at support@ev.energy.
I don’t have a smart meter so I can’t join the service. Can I still get involved?
Yes absolutely! Even if you don’t have a smart meter you can turn on Smart Charging in the ev.en...