Easee Customer

How to connect your Easee charger to ev.energy?
In order to connect your Easee charger to ev.energy, you’ll first need to make sure that you hav...
My Easee charger can't be found
If your Easee charger cannot be found, please make sure first that you have selected ev.energy (...
Can the app track my charging on the go?
If you have a vehicle that is compatible with our app (check here) and you've connected it t...
My Easee Charge Point is Offline
If your charger is offline or has no service, you may want to access the WiFi interface of your ...
I can’t find the serial number of my Easee charger
If you’ve already set up your charger in the ev.energy app, you can easily find your charger by ...
I can’t find the PIN code of my Easee charger
When you first received your charger the PIN code would have been on the sticker on the front of...
What do the different coloured lights on my Easee charger mean?
- Light in the bottom of the light strip (a main unit has two diodes lit) - standby - White,...
The charging cable is stuck, what to do?
We have experienced two different reasons that may cause your cable to be stuck. - The charg...