Rolec HomeSmart Customer

Reset a floppy trip switch (How to guide)
See the attached RCBO Reset Guide for information on how to reset a floppy trip switch
How does my Rolec HomeSmart charger communicate?
The HomeSmart communicates via a General Packet Radio Service (GPRS) sim card, which is more rel...
Does the HomeSmart work with any car?
Yes! - The Rolec HomeSmart EV works with all electric vehicles when you charge at home, helping ...
Can the app track my charging on the go?
If you have a Tesla and you've logged in with your Tesla acccount, you can use the ev.energ...
My Rolec Charge Point is Offline
The "Last Updated" time is shown at the top of the dashboard page in the app. This is ...
Are there any subscription fees?
The Rolec HomeSmart EV charge point comes with a FREE 3 year-subscription to ev.energy's sm...
Smart Charging for MG ZS Owners
ev.energy are aware that a number of people have experienced issues with Smart Charging their MG...
What do the different coloured lights on my Rolec charger mean?
You can also find the above information in the in-the-box quick start guide provided to ...
Why is my charger flashing green?
Your Rolec charger may flash green when it is in standard mode - i.e. acting as a "dumb cha...
My Rolec HomeSmart EV charger can't be found
To ensure only you can control your charger, when your charger is installed, your installer regi...