What do the lights on my EO Mini Pro 3 mean?

Modified on Wed, 9 Jul at 11:02 AM


Please find below a table that outlines the charger light status’ and next steps if you have persisting issues.


LED colour

State

What to do

White

Bootup

If white light remains for more than 10 minutes, please power cycle the charger. 

Flashing Blue

Ready

If the car is already plugged in:

  • Unplug the cable and inspect the socket for any damage/ corrosion/ dirt
  • Try charging with a different cable or try the same cable at another charger. 


If the issue persists, please power cycle the charger.

Flashing green

Car plugged in, not charging

Check if the car requires charging at this time.


If car does require charging and is not charging, please power cycle the charger.

Green

Charging

If car is not charging:


  • Make sure car is locked.
  • Try charging the car using the same cable on another charger to test the cable.
  • Always make sure the cable is unplugged from the charger between charging sessions to avoid unwanted damage to the cable.

Yellow

Paused

Charger is paused due to load management, charging schedules or car settings. please check that all will allow for charging.

Cyan

Random delay

Car will start charging within 10 minutes.

Flashing Blue/Green

Firmware is updating

Wait for this to complete. Allow up to 30 minutes.

Flashing RED/Green

Tamper detect activated

Please power cycle the charger following the instructions below this table.


If it the issue persists, further intervention is required. Please contact ev.energy support for assistance.

Red

Error state

  • Please power cycle the charger.
  • Lock and unlock via the ev.energy app in the ‘smart’ page. 


If the issue persists, further intervention is required, please reach out to support for assistance.

Anything else

Not defined

Please reach out to support for assistance. 

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