Using the app

How to use our app and an explanation of features.

Where can I get the app?
Our Smart Charging app is available on both iOS and Android. On your relevant app store, just se...
How do I schedule a Smart Charge?
When you sign up through our app, we'll automatically set a charging schedule for 07:00AM t...
What happens when I disable Smart Charging through the app?
You can disable the smart charging functionality of the ev.energy app at any time by going to yo...
What do the Smart Charging "advanced settings" switches mean?
On your SMART tab, you'll find a number of Advanced charging options. 1. Precondition b...
What does the "Boost" button do?
When your car is set to Smart Charge, we charge your car by starting and stopping charging when ...
Why has the Boost button disappeared?
The Boost button allows you to override Smart Charging and charge immediately, for as fast as yo...
How do I invite a friend?
1. Open the app and tap on the cogwheel icon at the top left-hand corner of the screen 2. Ta...
How do I change my car, or update the make, model and trim of my car?
If you've bought a new car since signing up with ev.energy, you can easily change your vehi...
How do I log out of the app?
You'll be automatically logged in to the app every time once your account is created. If yo...
What do the colours and icons on my Timeline represent?
When you charge your EV, your recent charging activity will be displayed on your timeline. Here&...