Using the app

How to use our app and an explanation of features.

What does the "Boost" button do?
When your car is set to Smart Charge, we charge your car by starting and stopping charging when ...
What happens when I disable smart charging through the app?
You can disable the smart charging functionality of the ev.energy app at any time by going to Ac...
What do the smart charging "advanced settings" switches mean?
Under ACCOUNT > SMART CHARGING SETTINGS you'll find a number of Advanced charging option...
Why has the Boost button disappeared?
The Boost button allows you to override Smart Charging and charge immediately, for as fast as yo...
Where can I get the app?
Our Smart Charging app is available on both iOS and Android. On your relevant app store, just se...
How do I schedule a Smart Charge?
When you sign up through our app, we'll automatically set a charging schedule for 07:00AM t...
How do I invite a friend?
Open the app, navigate to the 'Account' tab and select 'Invite a Friend' C...
How do I change my car, or update the make, model and trim of my car?
If you've bought a new car since signing up with ev.energy, you can easily change your vehi...
How do I log out of the app?
You'll be automatically logged in to the app every time once your account is created. If yo...
What do the colours and icons on my Timeline represent?
When you charge your EV, your recent charging activity displays on your timeline. Green s...