The charge point serial number cannot be found? : ev.energy

The charge point serial number cannot be found?

Modified on: Thu, 8 Jul, 2021 at 4:44 PM

Try re-entering the charge point serial number (formatted as EV****** or EVHS****) located on the side of the unit. Make sure you're entering the serial number and not model number as they have a similar format.

If the error continues, please email us: support@ev.energy or call the installer helpline and we will get back to you asap!

William is the author of this solution article.

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The charge point serial number cannot be found?

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