Tesla Troubleshooting

Troubleshooting and general help for users with Tesla vehicles

ev.energy and your Tesla login data
Logging in with your Tesla Account on app sign up allows you to Smart Charge your Tesla on any brand of home charger. It also means you'll be able to t...
Fri, 19 Jun, 2020 at 11:29 AM
Why does my Tesla start charging immediately?
If you've set your Tesla to Smart Charge with ev.energy, your Tesla may occasionally start charging immediately. This is because our system only ta...
Fri, 18 Sep, 2020 at 11:57 AM
I've signed up, but my Tesla isn't Smart Charging.
There are a number of reasons why your Tesla may not be Smart Charging.  If you drive a Tesla, you can Smart Charge on any home charger in the UK and Ir...
Thu, 6 Feb, 2020 at 10:17 AM
My Tesla Model 3 Is Not Smart Charging
The ev.energy app Smart Charges your car with cheaper and greener energy. To ensure that this is possible the application may send a number of start/stop si...
Wed, 11 Dec, 2019 at 3:26 PM
Tesla Outage 11/09/20
Updates: 11/09/20 - 23:00 GMT - Our engineering team has deployed a fix and is continuing to monitor the situation.  What’s happened? At approximatel...
Thu, 24 Sep, 2020 at 4:45 PM
Setting a delay timer in the Tesla app
Setting up a delay timer in your Tesla app is beneficial for two reasons when used in conjunction with smart charging. It will prevent your Tesla from cha...
Fri, 18 Sep, 2020 at 1:35 PM