Tesla Troubleshooting

Troubleshooting and general help for users with Tesla vehicles

My Tesla Model 3 Is Not Smart Charging
The ev.energy app Smart Charges your car with cheaper and greener energy. To ensure that this is...
I've signed up, but my Tesla isn't Smart Charging.
There are a number of reasons why your Tesla may not be Smart Charging.  If you drive a Tesl...
Why does my Tesla start charging immediately?
If you've set your Tesla to Smart Charge with ev.energy, your Tesla may occasionally start ...
Setting a delay timer on your Tesla
Setting up a delay timer in your Tesla is beneficial for two reasons when used in conjunction wi...
Tesla Outage 11/09/20
Updates: 11/09/20 - 23:00 GMT - Our engineering team has deployed a fix and is continuing to m...
ev.energy and your Tesla login data
Logging in with your Tesla Account on app sign up allows you to Smart Charge your Tesla on any b...
Tesla authentication token refresh - 04/02/21
Tesla have made some changes to the way in which their authentication tokens work. We use authen...
Reconnecting your Tesla Account
If your tesla account has disconnected for any reason (perhaps because you changed your password...
How to change the charge limit on your Tesla?
On your Tesla, you have the option to control the maximum charge limit (amps) on the in-car info...