Using the app

How to use our app and an explanation of features.

Downloading the app
Which platforms support the ev.energy app? The ev.energy app is available for download on both ...
How to use the ev.energy app
Get the most out of the ev.energy app with this user guide.
Understanding the dashboard
State of Charge If you decide to connect your vehicle with the ev.energy app. You can assess...
How do I schedule a Smart Charge?
When you sign up through our app, we'll automatically set a charging schedule for 07:00AM th...
What happens when I disable Smart Charging through the app?
You can disable the smart charging functionality of the ev.energy app at any time by going to yo...
What do the Smart Charging "advanced settings" switches mean?
On your SMART tab, you'll find a number of advanced charging options. 1. Precondition ba...
Boost charging
When your car is set to Smart Charge, we optimise charging based on the availability of the chea...
Why has the Boost button disappeared?
The Boost button allows you to override Smart Charging and charge immediately, for as fast as yo...
How do I invite a friend?
1. Open the app and tap on the cogwheel icon at the top left-hand corner of the screen 2. Ta...
How do I log out of the app?
You'll be automatically logged in to the app every time once your account is created. If you...