For more accurate energy cost and savings stats, tell us about your home energy supply: In ...

The app is only able to function when connected to a smart charge point and/or car account (e.g....

We have recently changed the way we assess the car's status, and we only 'wake' t...

Currently the app is configured to support only one EV per user account/charger. We understand t...

When you create an account, we'll ask you to input your car details. This is to ensure we c...

If the app doesn't recognise your car registration, try entering your vehicle details manua...

When we schedule the smart charging for your vehicle, we first optimise for getting your EV char...

Unfortunately there is currently no way to delete your account through the app. However, we take...

In version 2.3.2 of the ev.energy app (on iOS), having "dark mode" selected in your ph...

This error message can occur on iOS devices if the app was originally purchased by another famil...